Thunderdome B2B SaaS AI Perception Index

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September 2026 snapshot · 72 AI answers Contested

Email Marketing: AI Visibility Ranking

Klaviyo is in the Perception Lab → aided, forced-choice, and grounded measurement of what Klaviyo is to the models, beyond this ranking.

Platforms for newsletters, campaigns, and lifecycle email. Right now, Mailchimp is the brand AI assistants recommend most, with a Visibility Score of 50 and the #1 spot in 21% of answers. Head-to-head: Mailchimp vs Klaviyo →

These rankings are measured from what the three models know from training, not a live web search. When the models DO search the web, see which sources they cite. Methodology.

Email marketing AI visibility has no clear front-runner yet.

Mailchimp and Klaviyo sit within half a point of each other, and neither has pulled away enough to be called the default recommendation across models. What makes this messier is how differently each model behaves: Claude pushes Mailchimp hard at 79 while nearly ignoring MailerLite, whereas ChatGPT and Gemini favor MailerLite at 53 and 51 respectively. Kit is a quiet anomaly, mentioned in 54% of answers but never picked first, meaning the models treat it as a supporting reference rather than a lead suggestion.

AI-generated analysis of the September 2026 measurements.

# Brand Visibility Score Trend (3 mo) Mention rate Avg. position #1 pick rate Models
1 Mailchimp
50
±4.4
Jul 2026: 45.6 · Aug 2026: 45.1 · Sep 2026: 50.1 flat 60% 2.6 21% ChatGPT #3 Claude #1 Gemini #6
2 Klaviyo
50
±2.9
Jul 2026: 49.6 · Aug 2026: 48.1 · Sep 2026: 49.7 flat 56% 2.1 28% ChatGPT #2 Claude #2 Gemini #2
3 MailerLite
43
±4.9
Jul 2026: 38.9 · Aug 2026: 37.4 · Sep 2026: 43.1 flat 53% 2.8 17% ChatGPT #1 Claude #7 Gemini #1
4 Kit
38
±4.8
Jul 2026: 38.2 · Aug 2026: 38.2 · Sep 2026: 37.8 flat 54% 4.1 0% ChatGPT #4 Claude #4 Gemini #3
5 Brevo
32
±4.2
Jul 2026: 34.2 · Aug 2026: 30.4 · Sep 2026: 32.4 flat 47% 4.1 6% ChatGPT #5 Claude #3 Gemini #7
6 ActiveCampaign
26
±4.3
Jul 2026: 27.9 · Aug 2026: 27.9 · Sep 2026: 26.1 flat 38% 4.0 6% ChatGPT #6 Claude #6 Gemini #5
7 HubSpot
23
±3.9
Jul 2026: 18.3 · Aug 2026: 21 · Sep 2026: 23.3 flat 35% 4.3 1% ChatGPT #7 Claude #5 Gemini #11
8 Beehiiv
21
±5.5
Jul 2026: 20.4 · Aug 2026: 27.2 · Sep 2026: 20.8 flat 29% 3.9 1% ChatGPT #9 Claude #8 Gemini #4
9 Omnisend
16
±3.5
Jul 2026: 14.6 · Aug 2026: 15.3 · Sep 2026: 15.8 flat 24% 4.3 0% ChatGPT #8 Claude #9 Gemini #8
10 Salesforce Marketing Cloud
13
±1.1
Jul 2026: 13.5 · Aug 2026: 14.3 · Sep 2026: 13.2 flat 15% 2.4 13% ChatGPT #10 Claude #10 Gemini #9
11 Google Workspace
10
±2.1
Jul 2026: 7.8 · Aug 2026: 6.9 · Sep 2026: 10.3 ▲ 3 11% 1.8 8% ChatGPT #11 Claude #13 Gemini #10
12 Braze
8
±1.1
Jul 2026: 9.6 · Aug 2026: 9.3 · Sep 2026: 8.3 flat 14% 5.1 0% ChatGPT #14 Claude #12 Gemini #13
13 EmailOctopus
8
±1
Jul 2026: 5.6 · Aug 2026: 5.1 · Sep 2026: 7.8 ▲ 3 13% 4.8 0% ChatGPT #13 Claude #14 Gemini #14
14 Microsoft 365
8
±0
Jul 2026: 7.2 · Aug 2026: 6.1 · Sep 2026: 7.5 ▲ 1 8% 2.0 0% ChatGPT #12 Claude Gemini #12
15 Adobe Campaign
6
±3.1
Jul 2026: 3.8 · Aug 2026: 4.7 · Sep 2026: 6 flat 7% 2.4 0% ChatGPT #15 Claude #11 Gemini #15

The ± under each score is the reliability band: how much the number would move if we re-ran the identical measurement. It is tight because each prompt is sampled multiple times. It is not the same as how much the ranking depends on which prompts we ask — a separate, wider figure shown on hover.

Just below the cutoff: Moosend (5.6), Zoho Mail (5.6), Marketo (5.4), Drip (5.1), Oracle Eloqua (5.1). 51 brands were scored in this category; the leaderboard shows the top 15.

Visibility Score: position-weighted presence across all measured answers, 0 to 100. A score of 100 means the brand was the first recommendation in every answer. Every point in a trend line is a live monthly measurement; there is no modeled or backfilled history. Full methodology.

Openness 50/100: the share of this category's recommendation weight not held by the leader.

Compare brands in Email Marketing head-to-head →  ·  Explore the prompt tree →

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Do the models agree?

Per-model Visibility Scores for the top 10. A long gray bar means the three assistants disagree about the brand. Hover a row for exact values.

ChatGPT Claude Gemini
0 25 50 75 100 Visibility Score · 0 = never mentioned, 100 = always the first recommendation Mailchimp Klaviyo MailerLite Kit Brevo ActiveCampaign HubSpot Beehiiv Omnisend Salesforce Marketing Cloud

Where they land in the answer

When a brand is mentioned, where does it appear? Box shows the middle 50% of positions, the thick line is the median, whiskers are the extremes. Hover a row for the detail.

1 2 3 4 5 6 7 8 9 10 11 12 Position in the answer · 1 = the first product recommended Mailchimp Klaviyo MailerLite Kit Brevo ActiveCampaign HubSpot Beehiiv Omnisend Salesforce Marketing Cloud

What each model recommends first

ChatGPT

gpt-5.4

1 MailerLite
53
2 Klaviyo
52
3 Mailchimp
45
4 Kit
37
5 Brevo
31

Claude

claude-sonnet-4-6

1 Mailchimp
79
2 Klaviyo
51
3 Brevo
43
4 Kit
40
5 HubSpot
35

Gemini

gemini-3-flash-preview

1 MailerLite
51
2 Klaviyo
46
3 Kit
37
4 Beehiiv
31
5 ActiveCampaign
27

The questions we asked

Each model answered every prompt 3 times in September 2026. Prompts are brand-neutral so no vendor gets seeded into the question.

  1. Best overall
    What's the best email marketing platform? See who wins it →
  2. Use-case fit
    We run an online store and want automated flows like abandoned cart emails. What should we use? See who wins it →
  3. Top tools in 2026
    What are the top email marketing tools in 2026? See who wins it →
  4. Startup & small team
    Which email platform is best for a small business just getting started? See who wins it →
  5. Enterprise pick
    Which email marketing platform should a large enterprise standardize on, considering security, compliance, and scale? See who wins it →
  6. Feature-led ask
    I want to send a weekly newsletter and simple automations. What do you recommend? See who wins it →
  7. If you could pick one
    If you could only pick one email marketing tool, which one and why? See who wins it →
  8. Budget & alternatives
    What's the best affordable alternative to the big email marketing platforms? See who wins it →